To start us off, it’s important to us here at Fierce Performing Arts that all members of our team share our vision, our purpose and the philosophy that encompasses everything we do both in and outside of our classes. This is a vision that is shared and demonstrated by the Directors, Teachers and Staff Members at our studio and it is the driving force behind every interaction with our students and their families.

EXCELLENCE > PRIDE > RESILIENCE > COLLABORATION > COMMUNITY & FAMILY

Before pulling on those dance shoes, it’s important that all families – whether returning or new complete their enrolment portal so we can ensure we have the most up-to-date contact details for you and have you review the terms and conditions of enrolment. This information includes you and your child's details, any medical conditions, our waivers, insurances and your payment details.

Enrolments are completed online through our Parent Portal called StudioLab. You enrolment isn't secured without payment of your registration fee which covers your personal liability insurance with Dancesurance as well as music licensing fees.

We encourage all of our students and families to try a variety of dance styles and we are more than happy to accommodate trial classes for existing students who are wanting to try something a bit different. Please contact our reception team if you would like to try a new class and we will happily schedule you in for a trial (provided the class has not reached capacity).

We understand wholeheartedly how busy the lives and schedules of families can get as the year rolls on, so we try to get all of our important dates organised and ready for you so you can plan other commitments. Here we have listed some of our most important “Save the Dates” and more details will be released as we get closer to the events. If you know ahead of time that your family will be unable to attend these events due to planned holidays or existing commitments, please let our admin team know at your earliest convenience.

Mid Year Concert- Sunday 5th July 2026

Annual Musical- July 31st & August 1st 2026 (Musical Theatre Students only)

End of Year Concert- School Age Dance- Saturday November 28th 2026 | Preschool- Sunday December 13th 2026

* Please note these dates may be subject to change.

By now you have probably noticed that we are BIG on communication here at Fierce Performing Arts. Our friendly admin team can be contacted on 1800 844 023 during class time but for convenience, our primary means of communication is via email or BAND app.

You will receive regular newsletters and important information via email and BAND app so please ensure you have provided the studio with an up-to-date email address that is regularly checked and have downloaded the BAND app. We are of course happy to include multiple family members on BAND if you would like to send them the link to join. Don’t forget to add our email address info@fierceperformingarts.enrollioapp.com to your contacts so we don’t end up in the dreaded Spam folder! All information on what BAND APP is and how to gain access and join your child's classes can be found by clicking the button at the top of the page for the link.

We are always happy to chat in more detail about communications you may receive from the studio, so if you need any clarification please don’t hesitate to give us a call or see one of our helpful team members at the Studio. We are also on Social Media and use these to often communicate also. You can find us on Facebook and Instagram.

Please note: We discourage parents/students from becoming ‘friends’ or ‘followers’ on Social Media with teachers or staff unless there is an existing relationship. We consider all studio members to be family and as such feel the obligation to respect and monitor personal boundaries. We request that you do not make personal contact regarding anything studio related. If you require to speak with your child's teacher please contact our studio and one of our Admin Team can assist you.

We offer 10+ styles of dance, acrobatics, aerial, ballroom and singing. Please feel free to chat to our team about our class styles and if you would like your child to try another class style.

We also offer exams in Ballet, Tap, Aerial & Acro. Please reach out to our reception team if you would like to hear more about completing exams at Fierce.

At Fierce we offer 10 different types of classes for students aged 12 months to 5 years from ballet to acting and everything in between!

Age Groups:

Mummy & Me- 12 months to 2 Years

Tiny Tots- 1.5/2 to 3 Years

Mini Movers- 3-4 Years

Lil Classes- 3.5-5 Years

Check with your Childs teacher for guidance on when they are ready to move up age groups.

At Fierce Performing Arts we believe that wearing studio uniforms give students a sense of belonging to our family as well as creating an identity for our studio in the greater community. Our uniforms also:

Encourage discipline

Help students resist peer pressure to buy stylish clothes for class

Help identify non-students in the studio

Diminish economic and social barriers between students

Increase a sense of belonging and school pride

Improve attendance

Uniforms and Shoes can be purchased year-round from the studio subject to availabilities and via our online store, which also has Afterpay.

Note: Please ensure all parts of your child’s uniform are clearly labelled!

Ballet students are required to wear the studio leotard.

Aerial student are required to have their torso covered for all classes and we recommend legs covered for hoop/lyra classes.

Our Fees are outlined on our 2026 Fee Schedule that was provided to you at time of enrolment. If you require another copy please see our admin team.

Dance classes- $16 per class

Aerial/Acro classes- $20 per class

Private lessons- $80 per hour

WEEKLY DIRECT DEBIT FOR ALL FAMILIES

Fees are required to be paid by Weekly Direct Debit for ALL families. Debits can be processed from your:

Bank Account or Credit Card and we have NO surcharge fees

If you wish to pay for the term upfront you can make an upfront payment on your Parent Portal BY THE FIRST MONDAY OF EACH TERM. To calculate the Term Fees, simply multiply your weekly amount by 10. Weekly Fees are added to your Family Account each Monday, with Debits being processed each Friday. Full Terms and Conditions can be found in your Parent Portal Agreements or as outlined on the Fee Schedule. Your portal should display your full term amount if required.

ACTIVE & CREATIVE KIDS VOUCHERS

Fierce Performing Arts is an approved provider for Active and Creative Kids Vouchers and you could save up to $100 off your fees if eligible. Please submit vouchers via the links above.

WITHDRAWALS

Enrolment is presumed for the year and re-enrolment term to term automatically rolls over from term to term unless we are are notified of withdrawal. If you decide to withdraw from classes, you will continue being charged until we are formally notified at: info@fierceperformingarts.enrollioapp.com

To withdraw from a class, you are required to email us and give two weeks notice to cancel your classes. You will be required to continue making payments for the following two weeks. Refunds will not be issued for any missed classes and makeup classes are not available.

If you are withdrawing from a performance team class you will be required to pay an addition $100 exit fee per routine. This is to cover the costs of re-choreographing the routines and extra rehearsals.

The opportunity to perform in a concert is an exciting, empowering and confidence-building part of the training process. This is where we love to watch our students learn about the theatre, rehearsals and teamwork while they enjoy the opportunity to showcase their skills in a professionally run production. Concerts are a wonderful way for students to showcase the results of their hard work and for family and friends to join in the pride of their achievement. We love giving all students the chance to perform for their family and friends in this supportive and fun environment and encourage even our youngest and newest performers to be involved.

Fierce Performing Arts holds two shows per year:

• MID-YEAR SHOWCASE - An informal relaxed chance for parents, family and friends to see what the students have achieved in Terms 1 and 2. Costuming is not required for this performance as students wear their class uniform.

• END OF YEAR CONCERT - A professional display of dance enhanced by amazing costumes, special effects and lighting that is held at the theatre. Detailed concert information is sent out throughout the year detailing everything you need to know. A Concert Performer Fee is charged in the lead up to the End of Year Concert and this is outlined in the Concert Information later in the year. Each class will begin learning their End of Year concert routine at the beginning of Term 3. The students work on this each week in class, developing their skills in the process and learning the importance of rehearsal, commitment, performance techniques and teamwork.

Your child’s attendance in class is very important to their peers and our teaching staff. As a member of ourFierce Performing Arts Family, it is a commitment for you to ensure your child attends their classes on time each week and attends all lessons planned for them. Not only do absences impact the concert routines we create, it also impacts the social and confidence-building principals we work hard to foster in each age group.

If you know ahead of time that your child will be absent due to holidays/vacations, commitments or school trips, please let us know ahead of time so the class impact is minimal. Unfortunately we are unable to accommodate make-up sessions for students who miss classes and refunds will not be issued for any missed classes.

With the safety of our families our number one priority, Fierce Performing Arts is very serious about upholding Child Protection laws and policies within the studio as well as at public performances and in the online arena (website and social media). We ensure child safety through a range of different methods:

• We have a number of CCTV cameras within the studio which can be viewed by parents and family members from the comfort of our waiting area.

• All of our teachers and staff members have undergone official Working with Children checks allowing them to work with children.

• The Staff and Directors of Fierce Performing Arts strive to ensure that all music and costumes are age appropriate.

• Our staff members have been trained in first aid and CPR.

• Fierce Performing Arts has been approved as a COVID-SAFE business. We have strict policies and procedures in place to ensure continual up-to-date compliance with Government guidance.

• Our staff members have an internal communication system to ensure studio and child safety at all times during studio operating hours.

• All students at Fierce Performing Arts are covered by accident insurance as well under the studio’s public liability insurance. For more information on the individual accident cover please see our admin team.

We respect your privacy and we will never sell or pass on any of your information to third parties unless required by Government Authorities or in the event of debt recovery. Any information passed on will be done so with appropriate privacy and confidentiality protection.

As part of your registration, you will have read and signed a media waiver allowing us to proudly use images and video footage of your student for advertising and promotional purposes. Photographs and Videos are generally taken at our Mid Year, End of Year Concerts and other Fierce Performing Arts events. Additionally, footage of children may also be taken in the studios for the benefit of sharing this with parents where required, marketing on social media or with our internal team for training and development purposes. Should you have any concerns whatsoever with signing this declaration, please see our admin team.

Fierce Performing Arts Social Media Policy refers to all social networking sites, video/photo sharing sites, blogs, micro-blogs, wikis, podcasts, forums, instant messaging and geo-spatial tagging (for example, Facebook check-ins). Please see below for our regulations regarding Social Media and feel free to contact our admin team if you have any questions.

• Please remember that your anonymity on Social Media is never guaranteed and to exercise particular caution when posts, images or videos identify children in your care.

• Remain mindful that your behaviour on Social Media remains in keeping with Fierce Performing Arts code of conduct as outlined in this handbook.

• Intellectual property laws (for example, costume design and choreography) must be observed by all studio patrons when posting online regarding studio matters.

• All matters pertaining directly to the studio - whether it be fees, scheduling, placements or performance opportunities - we ask to not be communicated via social media.

• We have an open door policy and encourage all communication, complaints and feedback to be communicated to the admin team and Director directly.

• We discourage parents/students from becoming ‘friends’ or ‘followers’ on Social Media with teachers unless there is an existing relationship. We consider all studio members to be family and as such feel the obligation to respect and monitor personal boundaries.

To ensure the smooth, safe running of Fierce Performing Arts and an enjoyable experience for all, find below our code of conduct.

• Fierce Performing Arts is a studio where all students are free to express themselves. Bullying in any of its forms will not be accepted.

• Families who do not comply with their fee or costume payment obligations may be charged a late fee, and/or excluded from performances. External debt collection may occur when fees remain overdue and this will be at the expense of the client.

• We are unable to take responsibility for our students before or after their scheduled classes and it is the responsibility of the parent to ensure their child is picked up and dropped off on time. In the case of an emergency or unavoidable delay, please contact the studio immediately to inform us of the situation so we can keep your child calm and safe until they can be collected.

• Any questions or feedback must go through our admin team – we ask that parents and students do not contact teachers via phone, email or social media with studio issues. We ask that you respect our staff members privacy and work hours by not contacting them personally. Personal meetings with Teachers or our Studio Director can happily be arranged via reception and our admin team is available during all timetabled classes.

• Fierce Performing Arts takes no responsibility for any stolen or misplaced property on the studio premises and we encourage our families to avoid bringing valuable items into the studio where possible.

• Fierce Performing Arts Management reserves the right to change teachers or timetabling when necessary at any time throughout the year. Where significant or permanent changes occur families will be notified in advance.

• Choreography, costuming and studio policies remain the intellectual property of Fierce Performing Arts and may not be reproduced or sold by any students, parents or staff without permission of the Director.

Finally, it’s our pleasure to introduce our hand-picked faculty for 2026! Our enthusiastic, passionate and dedicated team are thrilled to be a part of your family’s dance journey this year. We are truly looking forward to growing together to mould this generation of skilled, confident, genuine and unique performers.

Meet our Team here- https://www.fiercepa.com.au/about